Passenger rights: unfair refusals 'still a problem' for disabled air travellers says Commission

Press release from the European Commission

Many disabled and reduced mobility air travellers still face problems of unjustified refusals, and other unfair demands when attempting to travel. 

As thousands of disabled Paralympians and spectators prepare to travel to London for the 2012 Olympic Games, the Commission has published guidelines to clarify their rights when travelling by air.

Key concerns

  • ‚ÄčPre-notifications
  • Unjustified refusals
  • Problems with medical and mobility equipment


Date: 06/14/2012
Author: Helen Kearns and Dale Kidd
Organization: European Commission
Only for Members: No
Content type: Good practises
Tags: best practices, disabilities, low vision, mobility, senior generation, quality improvement, transport, visually impaired
Categories: Skills, Mobility