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The intention of the Guide is to present some good practice examples of civil dialogue on ageing issues including those that promote social inclusion in old age. The Guide also makes some proposals on how best to implement and participate in the civil dialogue process across all national policy-making levels: from governmental level down through to regional and local level strategies and initiatives which aim to improve the daily lives of older people.

In this publication we focus on the accessibility of printed and electronic documents intended for a broad audience including websites, books, invoices, letters, leaflets etc.

We want to use the opportunity of this European Year 2013 to highlight our work to promote a participative and inclusive democracy in Europe, and voice our recommendations for a stronger participation of older persons in society. In the following pages we will stress why and how AGE is working to strengthen civil dialogue on ageing and the involvement of older users in the production of solutions that suit their needs.

This cross-sectional study included visually impaired persons who were referred to a low-vision rehabilitation center. Determinants were identified in different domains of participation. In: Quality of Life Research (2012) 21(1): 87-97.

The purpose of this brochure is to help senior citizens across the Union understand better what the Treaty of Lisbon and the Charter of Fundamental Rights of the EU bring to older people in terms of citizenship, non-discrimination and equality between women and men, fundamental rights, employment, social protection, health safety and economic interest of consumers, human health protection and protection against violence and elder abuse.

The purpose of this brochure is to illustrate, through the presentation of existing good practice and more general considerations for policy making, how commitments of the 2012 Vienna Ministerial Declaration relate to various societal situations and can be successfully implemented in terms of concrete policies and actions. The examples and Proposals have all been selected from contributions to the Vienna conference.

This report highlights the main policies related to active ageing and the policy fields, health, work and retirement, where ICT-based services will be determinant. It is published by the European Commission-Joint Research Centre-Institute for Prospective Technological Studies