Passenger rights: unfair refusals 'still a problem' for disabled air travellers says Commission
Press release from the European Commission
Many disabled and reduced mobility air travellers still face problems of unjustified refusals, and other unfair demands when attempting to travel.
Type of publication:Good practises
Date of publication:07/03/2012
Author(s):Helen Kearns and Dale Kidd
Publishing organization:European Commission
As thousands of disabled Paralympians and spectators prepare to travel to London for the 2012 Olympic Games, the Commission has published guidelines to clarify their rights when travelling by air.
- Unjustified refusals
- Problems with medical and mobility equipment